FACTS Privacy

FACTS is committed to doing all that it can to ensure the privacy and security of the information you provide. To honor that commitment, FACTS has several policies and procedures in place:

  • FACTS does not share any nonpublic information with unauthorized third parties.
  • To protect the information from access by unauthorized parties, FACTS maintains physical, procedural and electronic safeguards.
  • To help protect your privacy, the Responsible Party will create a user name and password, along with identifying security questions and answers. When making inquiries regarding your account online or by phone, the Responsible Party or Additional Authorized Party should have these pieces of information, along with the agreement number.
  • FACTS has also successfully completed three SAS 70 audits.  The SAS 70 is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA). The SAS 70 report is critical to auditors because it means that a service organization has been through an in-depth audit of its control activities, including those relative to security and information technology.