View and Update Your Information

You can view and edit your FACTS payment plan information online at

  1. Log in with your user name and password. If you cannot remember this information, select “Need help signing in.”
  2. Select your agreement number to view your history and/or make updates to your information.
  3. From your tool bar and summary box, you can view your balance and payment history, change and update your financial account(s) information, update your profile information (address, phone number, etc.), view your complete history with FACTS, print information for your records and verify changes made by Visitation Academy
  4. You can update your profile and security questions by selecting the “Profile” tab and then clicking the “Edit” button on the right of your screen.

If you have any questions, please contact a FACTS representative at (866)-441-4637 or